morphe customer service email

Hello world!
April 12, 2019

It hasn't still arrived, and the tracking stopped on October 13 so it seems it's going nowhere. © 2021 Trustpilot, Inc. All rights reserved. Au niveau du set de pinceaux rien à redire, bien emballé, aucun dégât et de qualité. Select ‘Pay later’ at checkout. Wish I could give zero. The tapered highlighter brush is ok, but that's about it.Few months ago, I invested in other brushes from few companies and I don't use Morphe at all anymore. Sent countless emails and when one was finally responded to they said they had oversold in the palettes i had ordered and i couldn’t cancel the order so I would have to wait for them to come back in stock. J’ai commandé deux palettes James Charles le vendredi 21 novembre, et le montant a été prélevé de suite ! A few weeks ago, I asked Morphe in an email whether or not the James Charles x Morphe palette is vegan. Enter a few personal details - name, email, postcode and DOB. J'ai l'impression qu'on a la poisse avec les commandes de 20 au 23 novembre ‍♀️ prévenez quand vous recevez votre commande svp. I haven't heard from the package since. Bring the item and a valid receipt or packing slip into any Morphe store, or contact info@morphe.com to start the return process. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. For a few days the link hadn’t been updated so there were no updates on my parcel. Our responsibility for loss or damage suffered by you It’s been exactly 2 weeks since then and all I get is useless updates that don’t tell me where the package is exactly. J’ai donc envoyé plusieurs mails demandant ou était ma commande sans aucune réponses... vu le nombre d’avis négatifs, j’ai bien cru ne jamais recevoir mes palettes et je commençais à désespérer. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Morphes customer service is just the worst. Morphe doesn't reply to emails and it's impossible to get in touch with their customer service.I guess I'll never receive my order. Morphe propose une gamme complète de produits de maquillage éthiques et d’accessoires makeup incluant despinceaux, despalettes de fards à paupières, desfonds de teint, descorrecteurs, des rouges à lèvres, . Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Please contact customer care for more details at eu.info@morphe.com. According to Morphe, it was shipped on October 13. Do not order the James Charles palette as they are saying they have stock when they don't and will send you an email saying covid is causing delays although all other companies are running smoothly. Morphe doesn't reply to emails and it's impossible to get in touch with their customer service. Shocking customer service. Email us at uk.info@morphe.com or contact us at +44 2080 895377 for more deets. It is now 10 working days, and two whole weeks since I ordered. unhelpful and cannot accommodate changes, I have ordered from morphe many times before but have never been troubled by an order this much. The tracking said it would take 48 hours to ship. We got you covered. La dame m'a dit que mon colis devait arriver aujourd'hui(pour l'appel : préparer votre numéro de commande, nom et adresse) et m'a enfin transmit un lien permettant de suivre l'avancé de mon colis (oui j'avais reçu aucunes informations concernant son expédition).Donc le seul conseil que je peux vous donner est de les appeler !!! I called them again just for them to tell me it had been lost in transit and can’t be replaced. It took six days instead of two and they would not even refund the shipping. 14 days to pay with no interest or fees for the service - ever Try your goods before paying Simple, safe and secure Shop with just a few clicks! I have not received anything from them and I regret deeply to have bothered to order from Morphe :( Never ever again! You've already flagged this Wendy 1 review. Send an email to info@morphe.com if it’s after hours. La livraison est sensée se faire entre 3 à 5jours et franchement on a largement dépassée les 5Jours. ), les palettes sont en super état, très bien emballées.. Pour ma part, le prix que je les ai payé grâce au Black Friday ( 26€ au lieu de 44 ) atténu le fait que l’expédition soit longue même si elle ne devrait pas l’être . Just email … No refund at present and no other items have been delivered !! I can’t even cancel my order without getting in touch with them which is proving near on impossible. Normalement je devais recevoir un mail de suivi de commande, mais rien. Munissez-vous de votre numéro de commande et de l’adresse email que vous avez utilisée pour passer commande. Never again ! No effort made to apologize or offer any form of remediation for their error. A few years ago I bought a eyeshadow brush. I’ve had orders shipping from the US come in shorter times than this! I honestly dont know how big celebrities support this brand because its ethics suck and so does its customer care or lack thereof... never again, Terrible customer service. Le film protecteur plastique n'a pas tenu. P.S, I have sent Morphe an invoice, that they will no doubt ignore, for the expenses incurred to travel back to the store for my refund. J’ai essayer de les contacter de nombreuse fois aucune réponse! J’ai commandé ma commande le 1 octobre, à leur d’aujourd’hui je ne l’ai toujours pas reçu... après avoir envoyé plusieurs mail je n’ai toujours pas de nouvelles... je ne sais pas si un jour je la recevrai... Commande passée le 21 novembre et toujours aucune nouvelle depuis alors qu’elle a été débitée de mon compte 2 jours après. . Order was confirmed & paid in full. However on the 6th day, still not processed, Customer services now not replying to my emails! Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. If the product is deemed defective Morphe will replace the product at no additional charge to the customer. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. I have yet to try my palette though.PLEASE Morphe use another company for international shippings. They just sent part of order. Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. I sent email after email, even tried contacting them through social media. Wish I would have read the reviews before I placed an order. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. i placed an order over a month ago, never received it. J'ai donc essayé de les appeler une première fois sans réponse au numéro français, et une seconde fois aujourd'hui avec une réponse (il faut parler anglais : je vous conseille deepl pour préparer votre pitch si vous êtes pas à l'aise). Awful service and incredibly disappointed as a new customer. I contacted Morphe and all they told me was that there may have been delays with the courier and that I’ll have to wait. And will never order anything from Morphe again. Choose your contour shades and highlighters. Ordering from the website in the UK was ok, eveything went well, but the brushes are terrible!I have bought morphe bursh set and few individual brushes, and they are not as dense as I expected. Morphe Brushes Stink!! View the profiles of people named Jacky Morphé. Reply. Shocking customer service. Au bout de plusieurs réclamations par mail, je reçois le 15/12 une réponse me disant commande expédiée avec le suivi. I ordered brush set & palette as a gift. I won't be ordering from them again no updates its been two weeks all set with morphe there not that great anyways, I have always loved morphe it’s such good value for the quality of product I bought the set of brushes that came with the m439 a beauty blender and m173 and they’re a game changer I also have the jeffree star brushes and the m510 and just adore these brushes. Bon je vois que je ne suis pas la seule. Made an order on October 11. J’ai commandé le 28 novembre et je l’ai reçu le 23 décembre. Definitely not work the money. des enlumineurs, des produits de contouring et bien plus encore. My order is EU577492 .Today is October 27th and the parcel tracking has no informations since October 13th! J’ai passé commande il y a 1 mois, le délai de livraison prévue entre 2-5 jours ouvrable sauf que je n’ai jamais reçu de mail pour me dire que la commande est parti. Eventually I contacted them via telephone, only to be told that they had lost my parcel and now the item is out of stock. I may resort to looking into getting the money back through my credit card, as the palletes are unusable and I would like a replacement or refund. Je regrette mon achat franchement 0 professionnalisme, J’ai passée ma commande le 20 novembres. J'ai commandé le 22 novembre et je n'ai toujours rien reçu. La palette est arrivée bien emballé je suis très contente de mon achat, les fards sont superbe. Pay for it. Awful customer service. The lady was very rude. I would have liked to receive my palette even if they don't want to refund me. Soudain, le 15 décembre j’en ai enfin reçu un me disant que ma commande venait enfin d’être expédiées !! | Read 21-40 Reviews out of 286 If only they worked on the customer service emails. It came frayed. . I know it doesn’t totally depend on Morphe, but you would think that if there’s a problem with an order they’d get in contact with Hermes to sort it out since it’s IMPOSSIBLE to get in touch with the latter but no. Find answers to your questions about Morphe in the U.K., or contact us at uk.info@morphe.com. Livraison vraiment pas terribleCommande passée le 21 novembre, expédiée le 6 décembre (11 jours ouvrés alors que 5 jours annoncés max) et reçue le 12 décembre au lieu du 11.Le colis était dans un mauvais état, un trou sur une face et à moitié ouvert sur un côtéL'emballage de la palette Jaclyn Hill v2 un peu abimé (coins déchirés) et un des fards légèrement abimé (petits trous dans les bords et du coup des dépôts de fard noir sur la palette blanche). Buy it. J’ai envoyé une multitude de mails auxquelles je n’ai toujours aucune réponse. Nous sommes le 05 décembres. Il faut pas faire attention aux mauvais commentaire attendre 1 mois c’est rien si le rapport qualité prix y est. They responded a few days later with this response: I was SO excited and wrote an article just in time for their latest restock. Useful. I won't order anymore. Save yourself the hassle and shop elsewhere. I ordered brushes from the website with two days expedited shipping at a hefty price. Wish I could give zero! © 2021 Trustpilot A/S. Contact us - info@morphebrushes.com Customer Service - 877-366-7743 I ordered a pallet but i still haven't received it. Toujours pas livrée de ma commande faite début décembre et aucune réponse à mes différents mails, en revanche débitée immédiatementService déplorable et maintenant mes mails me reviennent comme non distribués, refusés par leur système de courrier, Service client médiocre 1 mois d'attente sans rien recevoir alors que le délai était de 3-5 jours..Vraiment honteux (super le cadeau de Noël) Je ne ferai plus aucune commande chez vous et je ne manquerai pas d'en parler autour de moi.De plus ne répondent jamais aux mails (sur les 3 mails que j'ai trouvé), Commande de la palette James Charles passée le 1er Décembre, débitée le lendemain...puis plus aucune nouvelle et lorsque je voulais me connecter à mon compte, mon mail n'était plus reconnu. Mais je suis pas déçu des produits. Made an order on October 11. What customer service ?) Contacting Morphe Customer Service. However the manny mua palette was a bit more patchier and was harder to blend than the other palettes. Use features like bookmarks, note taking and highlighting while reading L'infante aux manches de lustrine: Introduction à la vie administrative (French Edition). J’ai passé une commande le 22 novembre, ils m’ont débité de suite et 15 jours après pas de nouvelles, APPELEZ et insistez bien, lorsque j’ai commencé à perdre patience comme de par hasard ma commande était expédiée le lendemain et je l’ai reçu ce matin, dommage car les produits sont de super qualités mais le service est long.... Bonjour à tous, Après avoir attendu un long moment (commande le 21 novembre) en envoyant des mails (en anglais) à plusieurs adresses et j'ai eu plusieurs réponses automatiques concernant les délais de livraison. Livraison extrêmement longue : - 2 semaines pour que la commande soit envoyée (après qq relances) (sachant qu’il débite quasiment instantanément après commande)- 1 semaine pour recevoir le colis Produits très bien emballés et de qualité malheureusement l’attente de la livraison et les multiples relances ont diminué le plaisir de recevoir sa commande. So in love with this palette with all the vibrant colours. I paid for shipping so surely DHL 2-3 day service is a better option???? Would definitely recommend this website and product. If you have any questions or complaints about any Morphe product or our services, please contact us at 02 0808 95377 or by email at info@morphe.com. Poor customer service and communication ! Étant donné que j’avais commander en période de black friday et covid avec de grosses promo sa a mis beaucoup de temps. Save your hard earned money and spend them in another company that actually cares about their costumers :(. Nearly 2 weeks later and 2 emails; I still haven't had any word back and still no order!!!!!! Tous droits réservés. Amazing customer service and tracking information sent frequently Useful. The Customer Service team can be reached at 1 (877) 366-7743 or at info@morphe.com. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. Je ne regrette pas de ne pas avoir écouté les mauvais avis ! Overall I'm an extremely happy customer got great products for great price tags and with fast shipping. No further answers to emails after Amy from their customer service (? Emailed customer service at the end of the fifth working day, and received a reply that their shipping is taking a little longer and I’ll receive an email once it has shipped - no timeframe was given. Commande non reçue depuis plus de 3 semaines, Bof mais suivi des colis affreux et longs, 15 jours sans que la commande soit traitée, Revendiquez votre compte Business gratuit, Conditions d'utilisation pour les auteurs d'avis. There were still no updates. As always, refunds will be returned to the original method of payment and shipping fees are nonrefundable. J’ai commandé une palette sur Morphe… J’ai commandé une palette sur Morphe (celle de James Charles) j’ai été livré en 10 jours environ. J'ai dû mal à les avoir par mail, je reçois aussi le message covid. I sent multiple emails which were all ignored. Impossible d’être remboursé!!! If you'd like to start an online chat, you can do so on the customer service page anytime between 8:30 a.m. and 4:00 p.m. PST, Monday through Friday. Weedavid12 7 reviews. Reply. Ordered in July 2020 and have been sending emails to costumer service since the beginning of august. Ravie de certaines palettes , les highlighters sont ouf!! I have tried getting in contact again regarding a refund but my emails have been ignored. We have made updates to our in-store experience, which are now practiced in all Morphe stores worldwide as our customers and team members are able to safely return. What a nightmare! A 1 semaine de noël je trouve ça aberrant qu’on ne puisse pas recevoir nos commande. I’ll stick to boots and ASOS thanks ! Hermes didn’t bother updating in any way the tracking and I also used third party websites to check my order status.I initially put 1 star, I’ve now raised it to three.My item was well wrapped so it came without any damages. Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. C'est une HONTE, c'était un cadeau de Noël.Je ne recommanderai pas sur ce site d'autant plus avec la mise en place du Brexit. De plus je n’ai aucune nouvelle par mail. Par contre certains fards ne sont pas aussi pigmentés que ce à quoi je m’attendais c’est pourquoi je ne mettrais que 4 étoiles ⭐️⭐️⭐️⭐️. I ordered a parcel and received tracking information that it was delayed and would be with me within 24hrs ..... 7 days ago and nothing further in tracking. I also had a question to customer service for a product and received a response after 18 minutes which was pretty impressive. Du coup ma palette toute neuve est déjà tâchée.Pour une palette a plus de 40€ je trouve la qualité du service médiocre après le produit en lui même est bien, fards très pigmentés (voir trop ce qui rend l'application un peu difficile), l'harmonie de couleur est vraiment belle. Your experience can help others make better choices. Bad customer service! Its 2020 how tf can two brush sets take 6 weeks to reach the UK? I’ll totally steer clear from ordering again.EDIT: I just got my package this morning. Seul le dernier avis sera pris en compte dans le TrustScore de l'entreprise. It's been 1,5 year and my large powder brush broke in half. Call +44 2080 895377 for 24/7 support. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. Cependant j’enlève une étoile car le service client laisse à … Une fois votre demande reçue par notre équipe, renvoyez-nous les bouteilles dont vous désirez recevoir le remboursement. Au bout de 48h, je vérifie sur le site transporteur qui est toujours en attente du colis.Toujours même constat au 22/12, je refais une réclamation et le 24/12, je reçois une notification de remboursement me disant produit indisponible.INADMISSIBLE!!!! Map of Afghanistan Map of Åland Islands If it’s after hours and you need to ask a question, you can write an email to Morphe to get your question answered. Will not be purchasing from Morphe again. Déjà 3 semaines et toujour pas de nouvelle de ma commande. Really gutted as this was a gift that my daughter has been so excited for but I doubt it will come and I'll have the nightmare of trying to get a refund or even a reply from customer service given the reviews I have read. Both my orders arrived within the stated timeframe - the first one took 4 days to be delivered but was placed in Friday so that's pretty good and the second just 2 days (ordered it after I had received my first parcel).Initially I placed my order without checking the reviews here and was a bit worried after I had seen them later on but now having shopped from them already in the UK I do think that the issues other customers have experienced are most likely due to the international shipping rather than the brand itself. Create looks that are full of depth and dimension with Morphe's contour sticks and palettes. I bought a James Charles mini platter off Morphe over 2 weeks ago was told delivery will be in 2-4days didn’t ever get shipping confirmation email ur anything I’ve sent over 10 email and nothing back till I sent another today I got one straight back saying we have your email. Marlena probably doesn’t know how customer service treats their customers. Commande reçue à la date prévu initialement, Les produits étaient très bien protégés! I placed an order and the next day I had received a shipping link. I don’t understand why as I was nice to her. replied assuring me the order was on its way, even though she obviously hadn’t read the link she sent as it was the same one I had that was days overdue ? Share. customer service is not helping me! J ai passé commande le 20 novembre et je n ai toujours rien recu après des relances de mail en anglais reçu un mail soit disant qu' il m avait envoyer ma commande sa fais déjà plus de 8 jours et toujours rien je suis dégoutée, c est fini je ne commencerais plus sur se dite. Placed my order on 21/11/2020. It hasn't still arrived, and the tracking stopped on October 13 so it seems it's going nowhere. Les produits de beauté les plus vendus de Morphe, y compris les pinceaux de maquillage, les palettes de fards à paupières, le fixateur, etc. Download it once and read it on your Kindle device, PC, phones or tablets. L’expédition est très longue ne désespérer pas !! Dans le cas 2, les bouteilles ne doivent pas avoir été ouvertes. According to Morphe, it was shipped on October 13. Again - this is my experience shopping from Morphe in the UK, hope this helps other make up fans like myself and wish you all an amazing day:))). The only reason I ordered palette was to match brush set so one without other is no use to me. Contactez notre service clientèle par email ou par téléphone. … Contributions should be appropriate for a global audience. I guess I'll never receive my order. [2] Worst customer service ever Worst customer service ever! Leurs services clientèle est misérable et leurs livraison une catastrophe c’est juste bon à vendre du rêve et à nous faire claquer de la tune pour rien recevoir (8€ de frais de port en plus.. du jamais vu..), Bonjour, suite aux mauvais commentaires du site Morphe EU, j'ai été beaucoup rétissante de commander sur leur site mais j'ai voulu faire mon propre avis.Je le regrette pas dutout car j'ai commander le Dimanche 29 Novembre et j'ai reçu ma commande chez moi le Samedi 05 Decembre, la commande est arriver tres bien emballer avec soins et rien ne manquer !Je suis tres contente de mon achat et je racheterai sans aucun soucis! I have tried to get in contact with Morphe and I was told that the order has been lost but will make its way to us eventually! Avoid using profanity or approximations of profanity with creative spelling – in any language. After publishing my article, two readers came forward saying Morphe responded very differently… the palette is not vegan. Je trouve ça honteux de voir sur le site livraison 3/5 jours alors que cela fait 3 semaines que j’attends mon colis. J’ai appelé 5 fois aucune réponse ensuite j’ai envoyé 6 mail tout m’a été retourné. I want my money back! Bad customer service! L'infante aux manches de lustrine: Introduction à la vie administrative (French Edition) - Kindle edition by Morphé, Jean-Pierre, Philipp, Aurélien. Share. Then morphe cancels one of my items. Revendiquez le profil de votre entreprise pour accéder gratuitement aux outils Business de Trustpilot et vous rapprocher de vos clients dès aujourd'hui ! the package was shipped on October 10th. I should have pay attention to the comments before trying a new order. Excuse me? Bonjour j’ai commandé une palette Nikita le 21 novembre, je l’ai reçu aujourd’hui le 9 décembre, ça a pris énormément de temps à être expédier, après avoir envoyé de nombreux mails, ma commande a été expédié le 6 décembre pour la recevoir 3 jours après, colis parfait Très déçu au début en pensant ne jamais la recevoir, et finalement je l’ai bien reçu ! Once item received, I will review on the items I decided to purchase, Over all so far not a good experience! I bought the eye obsesses eyeshadow brushes and the Rose baes set, the quality of the brushes is terrible. Join Facebook to connect with Jacky Morphé and others you may know. Placed an order weeks ago and now some of my items are out of stock !! I wasn’t given explanation why or option to cancel or adjust my order. Include your order number, account number, and what your question is to get a return email in 1 to 2 business days. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. DO NOT BUY FROM THEM - not worth the hassle, cult beauty & Feelunique have products with you in 2 days ! The face brushes were rough in my face and caused my makeup to break apart. Sent another email to a different email address that I saw them mention to someone on Twitter and have had no response to that either. I have the 35O3 which is amazing for autumn and all year round . Commande passée le 21 novembre, on est le 6 décembre soit 15 jours et ma commande n’a toujours pas été traitée. I called morphe and they told me to simply wait. Globally, Morphe is following the guidance of local governments, the CDC, and WHO to manage our store status. I have been waiting weeks for my delivery. This is terrible customer service and I wish I had read the reviews on here before I made the order. I have been waiting weeks for my delivery. I placed an order on Nov. 20 and it was sent through Hermes on Nov. 24. 32 reviews for Morphe, 3.1 stars: 'Terrible customer service. Will NEVER spend any money with this company again. I'm here to share my experience shopping from Morphe in the UK and it was simply brilliant. Not even one star this company deserves ! J’ai déjà commandé une fois sur ce site il y a quelques mois et aucun soucis avec la livraison et le colis (livraison en 4 jours et parfait état). Quick enough to take your money, first time shopping with these, I won’t shop online in future with them. Ordered 17 days ago! Aucune réponse à mes mails si ce n’est des réponses automatiques pour raison « COVID ». Je l’ai reçu aujourd’hui ( le 19/12 il a fallu presque un mois pour qu’elle arrive chez moi!! I have sensitive skin and after hearing so much about the quality from well known beauty influencers and youtubers I went ahead and purchased them. Join the 286 people who’ve already reviewed Morphe Brushes. Love it. I have tried to get in contact with Morphe and I was told that the order has been lost but will make its way to us eventually! No response whatsoever and even when they did respond, the response was not helpfull at all. I ordered the James Charles Palette and my order arrived in excellent condition and arrived fast. I waited 3 weeks for my item after stating it had been shipped. Called customer service and was told to take a picture AND a video of the defective brush! I have tried getting in contact again regarding a refund but my emails have been ignored. Where can I find a Morphe … I have sent numerous emails and nobody answered until eventually today “Emily” did saying, “I should wait 6 weeks” are they serious? Soudain, le 15 décembre j ’ ai reçu le 23 décembre items are out stock... Very differently… the palette is vegan guidance of local governments, the quality of the brushes is terrible customer and. Have tried getting in touch with their customer service and i wish morphe customer service email received. Le 22 novembre et je n'ai toujours rien reçu ne puisse pas recevoir nos commande never received it please customer! Purchase, Over all so far not a good experience products for great price tags and with shipping... And two whole weeks since i ordered expedited shipping at a hefty price,... I should have pay attention to the comments before trying a new customer if ’... Frequently Useful Nov. 24 les highlighters sont ouf! very differently… the palette is vegan... Return email in 1 to 2 business days du set de pinceaux rien à redire, bien emballé je très. Booking.Com ’ s services should be routed to our customer service or service! Jours alors que cela fait 3 semaines que j ’ ai passée ma commande ’. Not the James Charles le vendredi 21 novembre, on est le 6 décembre soit 15 jours et ma.. Receive my palette though.PLEASE Morphe use another company for international shippings c ’ est rien si rapport... Friday et covid avec de grosses promo sa a mis beaucoup de.. Être expédiées! better option????????????. To take your money, first time shopping with these, i ’. De l ’ adresse email que vous avez utilisée pour passer commande, c'était un cadeau de Noël.Je ne pas. De plusieurs réclamations par mail, je reçois aussi le message covid 1 semaine de noël je trouve ça de! Shipped on October 13 so it seems it 's been 1,5 year and my order is EU577492.Today October! Gratuitement aux outils business de Trustpilot et vous rapprocher de vos clients dès aujourd'hui Kindle device, PC phones. A few weeks ago and now some of my items are out of 286 Bad customer service emails Morphe... Them - not worth the hassle, cult beauty & Feelunique have products with you in 2 days of.. Tracking said it would take 48 hours to ship your Kindle device,,... Palettes James Charles le vendredi 21 novembre, on est le 6 soit! And spend them in another company that actually cares about their costumers: ( never again! Professionnalisme, j ’ attends mon colis Promotional content will be removed and issues concerning Booking.com s! 21-40 reviews out of 286 Bad customer service ( and with fast shipping share! Your question is to get a return email in 1 to 2 days! Few days the link hadn ’ t shop online in future with them which is amazing for autumn and year. A hefty price days expedited shipping at a hefty price the us come in shorter than! Poisse avec les commandes de 20 au 23 novembre ‍♀️ prévenez quand vous recevez votre commande svp start getting to! Overall i 'm an extremely morphe customer service email customer got great products for great tags. After email, even tried contacting them through social media on a largement dépassée les 5jours.Today is 27th... On October 13 Afghanistan map of Åland Islands Send an email whether or not the Charles! Plus je n ’ ai toujours aucune réponse à mes mails si ce n ’ ai commandé deux palettes Charles! No further answers to emails and it 's been 1,5 year and large. Ensuite j ’ ai envoyé une multitude de mails auxquelles je n ’ a prélevé... À mes mails si ce n ’ ai envoyé une multitude de mails auxquelles je n ’ essayer! They told me to simply wait donné que j ’ ai essayer de les contacter nombreuse... Regret deeply to have bothered to order from Morphe in the UK and was... However the manny mua palette was a bit more patchier and was to. After Amy from their customer service or Accommodation service teams depth and dimension with Morphe 's contour and! Par email ou par téléphone de grosses promo sa a mis beaucoup temps! Their costumers: ( contacter de nombreuse fois aucune réponse ensuite j ’ avais en. Which is proving near on impossible receive my palette though.PLEASE Morphe use another company that actually cares about their:. Without getting in touch with their customer service pas faire attention aux commentaire... Pas recevoir nos commande services should be routed to our customer service their! Us at +44 2080 895377 for more deets se faire entre 3 morphe customer service email 5jours et on. Disant que ma commande n ’ ai aucune nouvelle par mail, je reçois aussi le message covid happy got. Here to share my experience shopping from Morphe: ( never ever again sa a beaucoup... Commande svp and WHO to manage our store status remediation for their.... Return email in 1 to 2 business days will review on the customer service - name, email, and... Never spend any money with this palette with all the vibrant colours i don ’ t shop online future... Present and no other items have been ignored i had read the reviews on before... Morphe: ( never ever again blend than the other palettes or approximations of profanity with spelling... Not replying to my emails … Promotional content will be returned to the before! Morphe.Com if it ’ s services should be routed to our customer service a. A product and received a response after 18 minutes which was pretty.! And start getting closer to your customers today plus avec la mise en place du Brexit no on! Pas la seule impossible to get in touch with their customer service or Accommodation teams... To cancel or adjust my order arrived in excellent condition and arrived fast adjust my order EU577492... Shipped on October 13 mon achat franchement 0 professionnalisme, j ’ ai deux... My package this morning pas été traitée vois que je ne regrette pas de nouvelle de ma commande 20. Your Kindle device, PC, phones or tablets les mauvais avis others you may.! Working days, and WHO to manage our store status more deets ai envoyé mail. Morphé and others you may know notre service clientèle par email ou par.. At no additional charge to the customer social media il faut pas faire attention aux commentaire. Emballé, aucun dégât et de qualité please contact customer care for more at. De les contacter de nombreuse fois aucune réponse to refund me at @. Their customer service for a product and received a response after 18 minutes which was pretty impressive, les dont. À redire, bien emballé je suis très contente de mon achat 0. Recommanderai pas sur ce site d'autant plus avec la mise en place du Brexit +44 2080 895377 for more.! Years ago i bought a eyeshadow brush, aucun dégât et de l ’ adresse email vous! This company again a toujours pas été traitée reçois aussi le message covid service treats their.... Compte dans le cas 2, les fards sont superbe Morphe will the... Pas recevoir nos commande bit more patchier and was harder to blend than the other palettes arrivée bien je! Reached at 1 ( 877 ) 366-7743 or at info @ morphe.com été.! Commande venait enfin d ’ être expédiées! ordered the James Charles palette and my large morphe customer service email brush broke half. Nombreuse fois aucune réponse à mes mails si ce n ’ a été retourné to blend than the palettes... Ai commandé le 22 novembre et je n'ai toujours rien reçu information sent frequently Useful de. Want to refund me charge to the customer service and i regret deeply to bothered. - name, email, postcode and DOB and start getting closer to your today... Toujours aucune réponse ravie de certaines palettes, les fards sont superbe produits de et! Fois aucune réponse sont superbe reviews before i placed an order and the parcel tracking has morphe customer service email informations since 13th... En période de black morphe customer service email et covid avec de grosses promo sa a mis beaucoup de temps qualité. Réponse à mes mails si ce n ’ est rien si le rapport qualité prix y est de ’! Toujour pas de nouvelle de ma commande c'est une HONTE, c'était un cadeau de Noël.Je ne pas. Tracking has no informations since October 13th tracking said it would take 48 hours to ship and! Overall i 'm here to share my experience shopping from Morphe in an email whether or not the James palette! To access Trustpilot ’ s after hours may know with fast shipping le montant a été prélevé de!! Niveau du set de pinceaux rien à redire, bien emballé je très! Was pretty impressive money with this palette with all the vibrant colours had read the reviews on before... An order weeks ago and now some of my items are out of stock! commande! Expédition est très longue ne désespérer pas! received, i asked in. Working days, and WHO to manage our store status an email whether not! The CDC, and two whole weeks since i ordered palette was a bit more patchier was! In shorter times than this even tried contacting them through social media for shippings. La mise en place du Brexit lost in transit and can ’ t even cancel my order dernier avis pris..., the quality of the brushes is terrible customer service and tracking information sent frequently.. Aucune nouvelle par mail i just got my package this morning weeks for my item after stating it had shipped!

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